Home Care Package

A home care package is a coordinated package of care and services designed to help you live independently in your own home for as long as you can. If you have a home care package, you may also be able to fund a SureSafe Personal Alarm.

A SureSafe Personal Alarm is one of the most cost-effective ways to remain safe while maintaining a fulfilling, independent life. The SureSafeGO not only works in and around the home, but it also protects you down at the shops, at the park, even on holidays.

About the Home Care Package Program

With a home care package, you can control where your funds are spent. You can also manage and choose care and services that best meet your needs and goals.

Under the Australian Government’s Home Care Package Program, there are four home care packages available to help meet the different levels of care required. During your aged care assessment (conducted as part of the Australian Government’s continuum of care for older people in Australia), your assessor will discuss your current care needs and determine the best level to meet them.

For more information about the home care options available to you, take a look at the My Aged Care website.

Eligibility

You may be eligible for a home care package if you are:

  • an older person who needs coordinated services to help you to stay in your home
  • younger person with a disability, dementia or other special care needs that are not met through other specialist services.

There are no minimum age requirements or residency restrictions, but home care packages are not intended for visitors to Australia or people requiring temporary or short-term care.

Assessment for a Home Care Package

To find out if you are eligible for a home care package or any other help at home services, call My Aged Care on 1800 200 422. The My Aged Care contact centre will ask you a series of questions to determine if you need an assessment by an Aged Care Assessment Team (ACAT).

During the assessment the ACAT will determine if you are eligible for a home care package and which package level best meets your care needs.

Each level of home care packages provides a different subsidy amount. This amount is paid to your selected approved home care provider. The subsidy contributes to the total cost of your services and care delivery.

Services

The types of services you can access under a home care package include, but are not limited to:

  • Personal services: assistance with personal activities such as showering, showering, dressing and undressing, toileting, mobility and communication.
  • Nutrition, hydration, meal preparation and diet: assistance with using eating utensils and assistance with feeding; assistance with preparing meals, including special diets for health, religious, cultural or other reasons.
  • Continence management: assistance in using continence aids and appliances such as disposable pads and absorbent aids, commode chairs, bedpans and urinals, catheter and urinary drainage appliances, and enemas.
  • Mobility and dexterity: providing crutches, quadruped walkers, walking frames, walking sticks, mechanical devices for lifting, bed rails, slide sheets, sheepskins, tri-pillows, pressure-relieving mattresses and assistance with the use of these aids.
  • Nursing, allied health and other clinical services: speech therapy, podiatry, occupational or physiotherapy services, hearing and vision services. Home care level 1 and 2 packages are not intended to provide comprehensive clinical or health services. Home care level 3 and 4 packages have a greater emphasis on delivering complex care in the home, including more clinical care where needed.
  • Transport and personal assistance: assistance with shopping, visiting health practitioners and attending social activities.
  • Management of skin integrity: assistance with bandages, dressings and skin emollients.

A home care package may also be used to support the use of:

  • telehealth: video conferencing and digital technology (including remote monitoring) to increase access to timely and appropriate care
  • assistive technology: such as aids and equipment (particularly those that assist a person to perform daily living tasks), as well as devices that assist mobility, communication and personal safety
  • aids and equipment: some aids and equipment that are directly associated with your care needs can be purchased using funds from your package budget. Read more about aids and equipment.

Consumer Directed Care

All home care packages must be provided on a consumer directed care basis. Which means your provider will work with you to identify a home care package of care and services to meet your needs, so you can live a more active and independent life.